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Paradise Yoga
Paradise Yoga

The Small Print

Everything you need to know about bookings, waiting lists, cancellations, access and what to do if you are unwell…

 

All bookings are made online and in advance. This helps keep things running smoothly – for you, me and the studio as a whole.

Why book ahead? 

  • The studio is small, with a maximum of six students. Some classes are capped at four or five. 
  • Popular classes can fill up, so booking ahead means you won’t miss out.
  • I plan each class based on the people who are coming, so you get a personalised experience every time. 

Why online bookings only? Can’t I just text you? 

Even though the studio is small, up to 70 people a week come through the doors each week. If I tried to manage bookings by SMS, my brain would not cope, and your spot would fall through the cracks. Online bookings keep it fair and organised. 

If technology isn’t your friend, call me on 0416 147 009, and we’ll figure it out together. 

When do bookings open / close? 

  • Bookings open three months in advance.
  • Bookings close 30 minutes before each class.

Some people book weeks ahead. Others decide on the day. It’s up to you. 

Can you hold me a spot, and I’ll pay you when I get there?

Sorry, no. I know you fully intend to come, but life happens – and empty spots mean someone else misses out. 

Is there a minimum for each class?

  • Classes: No minimum. Occasionally, just one person will be booked in. In that case, I will text to check if you’d still like to come. (Some people love it; others prefer a group.)
  • Workshops and Day Retreats: A minimum of four participants is required.

Did you know?

Up to 35% of bookings are cancelled – so even if a class is full, there’s a good chance you can still get in.

Here’s how to try your luck:

  • Click the blue Join Waiting List button.
  • You are not committing to anything.
  • If a spot opens up, you’ll get an email (check Spam just in case).
  • You’ll have 1 hour to grab the spot, before it’s offered to the next person.
  • After which it will move on to the next person on the list.
  • Sometimes it’s person #4 or #5 on the list who gets lucky – so don’t count yourself out!

I want your experience with Paradise Yoga to be smooth and enjoyable. To keep things fair for everyone, please read the cancellation and refund policies carefully. Different event types have different terms.

REGULAR CLASSES (Gentle Yoga, Slow Stretch, Move & Melt)

  • More than 24 hours before: Full refund (less any bank fees) – OR – credit back on your pass – OR – transfer to another class.
  • Less than 24 hours before: No refund, credit or transfer permitted.
  • No-show: No refund, credit or transfer.
  • If a class is cancelled by Paradise Yoga: You will receive a full refund.

ZEN SESSSIONS, DEEP YIN AND ONE-DAY RETREATS

These longer events have different terms due to limited space and preparation requirements:

  • 15 or more days before: Full refund (less any bank fees) – OR – transfer to another date.
  • 7-14 days before: No refunds, but you may transfer to another date.
  • Less than 7 days before: No refunds or transfers.
  • No show: No refund or transfer.
  • If an event is cancelled by Paradise Yoga: You will receive a full refund.

What if I’m sick?

  • If you are genuinely unwell, please refer to the “If you are unwell” tab above.

How To Cancel:

  • Up to 24 hours before: Cancel online by clicking the button in your confirmation email.
  • Less than 24 hours before: The system will not let you do it yourself. Please text me 0416 147 009.
  • For tips on cancelling your class: click here.

Location, Access and Parking

Address: The exact location is a little secret I only share with those with confirmed bookings. Your confirmation email will contain more details (check Spam, just in case). 

Entrance: On arrival, look for the Owl Door—a small, quirky landmark that’s been guarding the way to the studio for years. It’s your sign you’ve found the right place. The Owl Door opens ten minutes before each class. Slip through the door and head down the winding steps. Pause a moment to marvel at the view of Pittwater – and you’ll find yourself at our little haven. 

Steps: There are around 50 steps, so sadly it is not suitable for wheelchairs or anyone who finds steps difficult. There is a handrail almost all the way down, with the exception of a short, flat section. 

Parking: Park on the street, being mindful of the neighbours. Please don’t park on our driveway.

Important: If you park parallel with, or within 3m of, the double white lines in the middle of the road, you are very likely to get a ticket! 

 

 

 

If You Are Unwell

Got the lurgy?

  • If you are genuinely unwell, especially with anything that may be contagious – regardless of the cause – please do the kind thing and stay home.
  • Just let me know (0416 147 009), and you will get a full refund, or a credit back on your pass, or the option to transfer to another date (subject to availability). 
  • And don’t worry – I promise that I will do the same if I am feeling under the weather. 

Hurt your back, knees not feeling great? 

  • Lots of people cancel yoga when they’re sore – but yoga can actually help you to feel better.
  • If you can manage the steps down to the studio, you’re good to come. 
  • I am trained to adapt the class to suit everyone abilities and injuries on the day. And I’ll guide you to move safely and at your own pace. 
  • I’ve had students with serious mobility challenges who say they get just the same out of classes even though they move differently than before.. 
  • Remember, you have full permission to move (or not move) your body in whatever way feels right for you. 

A real gem, Parasdise Yoga it is bliss, as soon as I walk through the owl door, and down the steps, the stress is lifting, 11/2 hours of yin/rebounding and I’ve reached my happy place. And yoga nidra by Claire wow! It is beyond the feeling of a really good nights sleep! Relaxing, energising a must.

Keren Jump

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